The Pro-Team System
The Pro-Team system is comprised of several areas that together mean excellence in day to day service and support for our customers. Hover your mouse over each category for more detail.
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Our unique Pro-Tech software system monitors testing compliance, timing, appropriateness of tests and results.
We ensure our customer is served with attention:
- Reliability
- Ability to contact Pro-Tech
- Value
- 24/7 ability to contact Pro-Tech
- Phone answered by knowledgeable person
- Easy to contact operator, staff or management
- Pro-Tech has access to and frequent contact with Florida DEP
- 17 operators with average of over 12 years experience
- Monthly customer service training
- Pro-Tech sponsors continuing education courses for, not only Pro-Tech operators, but operators from all over the state of Florida
- Dedicated Florida DEP compliance officer
Primary objectives are:
- Customer concerns and service
- Our delicate aquatic environment
- Florida DEP regulations
Maintain a low cost operation so that cost savings can be passed on to customers.
Employ full time fleet manager to ensure low cost reliable service.
- We supply complete water and waste water management from planning through testing and reporting to maintenance
- 24/7 phone answered by knowledgeable person
- 24/7 operator on call
- Dedicated Florida DEP officer
- Support for customer in dealing with Florida DEP "out of compliance" problems
- Maintains partnership with suppliers, contractors, engineers and qualified testing laboratories
